Return & Refund Policy

30-Day Money-Back Guarantee

1. 30-Day Return Window

At UNNOISE, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving your delivery for a full refund or exchange.

2. Eligibility for Returns

To qualify for a return or exchange, please ensure that:

• The item is unworn, unwashed, and in its original condition.
• All original tags, labels, and packaging are intact and attached.
• The item was purchased directly from our official store (UNNOISE).
• Intimate apparel must retain original hygiene seals where applicable.

3. How to Initiate a Return

Initiating a return is simple:

• Visit our Contact Us page or email us at supportunnoise@gmail.com with your Order Number and reason for return.
• Our customer support team will guide you through the return pickup or provide shipping instructions within 24 hours.
• Pack the item securely and hand it over to our courier partner.

4. Refund Process & Timeline

Once we receive and inspect the returned item at our fulfillment center:

• We will notify you via email regarding the approval of your refund.
• Approved refunds will be processed within 5–7 business days to your original payment method or bank account / UPI for Cash on Delivery orders.

5. Exchanges & Sizing Replacements

Need a different size or fit? We provide free size exchanges. Contact our support team, and we will dispatch your replacement as soon as the return is confirmed.

6. Damaged or Incorrect Items

In the unlikely event that your package arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. We will immediately arrange a free replacement or instant full refund.

7. Contact Support

For questions about your return, please contact:

Email: supportunnoise@gmail.com
Customer Care: Mon – Sat, 9:00 AM – 6:00 PM IST